[{"data":1,"prerenderedAt":44},["ShallowReactive",2],{"news-firstwave-unveils-major-network-monitoring-extension-enterprise-services":3},{"id":4,"title":5,"author":6,"body":7,"date":33,"description":34,"extension":35,"image":6,"meta":36,"modified":6,"navigation":38,"path":39,"seo":40,"slug":41,"stem":42,"__hash__":43},"news\u002Fnews\u002Ffirstwave-unveils-major-network-monitoring-extension-enterprise-services.md","FirstWave Unveils Major Network Monitoring Extension Enterprise Services",null,{"type":8,"value":9,"toc":29},"minimark",[10,14,17,20,23,26],[11,12,13],"p",{},"Australian software company FirstWave Cloud Technology (ASX: FCT) has announced a significant enhancement to its network management platform (NMIS). The new Enterprise Services Monitoring extension to the opCharts infrastructure visualization platform allows administrators to track business performance metrics rather than solely monitoring technology infrastructure.",[11,15,16],{},"The extension enables organizations to monitor and alert based on genuine business impacts while identifying root causes with a single click. It integrates with other FirstWave network monitoring modules, including opEvents for event management.",[11,18,19],{},"A government department has already implemented the extension, validating its real-world application. FirstWave's network management software serves over 150,000 organizations globally, including Microsoft, Telmex, and NASA.",[11,21,22],{},"Keith Sinclair, FirstWave's Chief Architect and NMIS Founder, explained that the feature \"monitors service outcomes, not just node or device health\" and simplifies root cause identification.",[11,24,25],{},"CEO Danny Maher stated: \"Modern organisations rely on networked applications to succeed.\" He emphasized that the new capability provides \"a top-down view of the environment\" rather than isolated technical perspectives, enabling faster resolution times and better business outcomes.",[11,27,28],{},"The solution monitors end-to-end service status across business-critical applications, cloud integrations, SaaS tools, and customer interfaces by automatically associating dependencies.",{"title":30,"searchDepth":31,"depth":31,"links":32},"",2,[],"2022-09-28","FirstWave launches Enterprise Services Monitoring for opCharts, enabling organisations to track business performance metrics alongside network health.","md",{"category":37},"Product News",true,"\u002Fnews\u002Ffirstwave-unveils-major-network-monitoring-extension-enterprise-services",{"title":5,"description":34},"firstwave-unveils-major-network-monitoring-extension-enterprise-services","news\u002Ffirstwave-unveils-major-network-monitoring-extension-enterprise-services","HIDzcJTsUx6b9LZFGTub3hiD4XHgncYfLlenSfycEIo",1782795858614]