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The Future of Network Automation with Virtual Operators

The Future of Network Automation with Virtual Operators

By activating the Virtual Operator feature in the NMIS opConfig module, IT managers can empower their team to proactively address common network issues, ensuring optimal performance, security, and compliance.   The virtual operator can: Troubleshoot common issues automatically. No more sifting through logs or waiting for expert assistance. They can diagnose and resolve common network […]

What is the Essential Eight

The Essential Eight is a set of eight practical mitigation strategies recommended by the ACSC to reduce the risk of common cyber threats such as ransomware, phishing, data breaches, and targeted network intrusions. These strategies were designed to be effective from multiple angles and feasible for organizations of various sizes. Each control addresses a specific […]

Challenges for Government and MSPs Implementing Essential 8

Implementing the Essential Eight can be difficult in practice, especially for government agencies and managed service providers. Below are some key challenges these organizations face: Mandates and Compliance Pressure: In the public sector, E8 isn’t just guidance – it’s increasingly mandatory. For example, the NSW Cyber Security Policy requires all state agencies to achieve at […]

Can Your Critical IT Operations Survive CPS 230’s ‘Severe but Plausible’ Scenarios?

Can Your Critical IT Operations Survive CPS 230’s ‘Severe but Plausible’ Scenarios?

Struggling with APRA CPS 230? Get practical insights on asset discovery, risk monitoring, and third-party governance to meet resilience requirements. In Australia, APRA’s CPS 230 Operational Risk Management standard came into force on 1 July 2025, replacing five existing outsourcing and business continuity standards and representing a fundamental shift toward real operational resilience for Australian […]

Huzzar! A Truly Free Network Management Information System Exists

Huzzar! A Truly Free Network Management Information System Exists

NMIS (Network Management Information System) is open source, it’s free, and it’s powerful enough to handle the majority of day-to-day network management tasks for most organizations. That’s a fact. That means you can get real visibility and control without a commercial price tag. And when the time comes that you need more—things like compliance auditing, […]

Understanding the Benefits of a Duplicate IP Scanner for Network Management

Understanding the Benefits of a Duplicate IP Scanner for Network Management

If you’ve ever had a user call in and say “I can’t connect, but the guy next to me can”, you already know the frustration of a duplicate IP address. It’s one of those problems that seems minor until it hits a critical server, a printer fleet, or worse, your DHCP infrastructure—and suddenly half the […]

A refreshed STM dashboard — cleaner, faster, and built with you in mind.

A refreshed STM dashboard — cleaner, faster, and built with you in mind.

Exciting news from your local traffic management Evangelist! STM has a revamped UIX with a whole new look, feel, and has added some new features. Pages are now more open, less cluttered, with easier access to the features you want. And most importantly for the NOC operators, we have added Dark Mode. Feel free to […]

Getting Support at FirstWave – For Customers

Getting Support at FirstWave – For Customers

Thank you for contacting Support at FirstWave. For us to assist you in creating a case, you will need to: Create a FirstWave Support Jira Account Log a FirstWave Support Ticket For any assistance or inquiries, reach out to us at support@firstwave.com.

A Guide to Message Bus

A Guide to Message Bus

Discover how this central communication system enables you to scale and decouple your communication in a distributed network architecture. As businesses increasingly rely on distributed systems and microservices to serve their growing networks, effective communication between their different components becomes more challenging. Enter message bus, or enterprise service bus: a communication system enabling seamless data […]

Network Discovery, Auditing, and Compliance: A Complete Guide

Network Discovery, Auditing, and Compliance: A Complete Guide

Learn how these essential processes work, why they matter, and how you can use them to improve your network management. The networking landscape of the future will be more complex to navigate than ever before. The global cost of cybercrime is estimated to reach 15.63 trillion U.S. dollars in 2029, following a continuous increase over […]

How Open-AudIT Aligns With Cybersecurity Awareness Month

How Open-AudIT Aligns With Cybersecurity Awareness Month

Learn how you can improve your security posture with FirstWave’s powerful discovery and auditing tool. As business networks grow and modernize, attack surfaces continue to increase, leaving more opportunities for bad actors to strike. According to Forrester, “two years ago, 63% [of organizations] said they had been breached at least once in the past year. […]