Careers

The FirstWave engineering team is looking for a Support Engineer working with Linux and Server and Network Management products, to be a part of our growing global team. This is a remote work position, with 10% or less travel.

The Junior Security Support Engineer is a highly customer facing role as they act as the primary point of contact for security related issues and escalations. The Provisioning and Support Desk enables the successful provisioning of services and provides technical support to the customers via incoming emails and phone calls, raising support tickets, conducting initial triage, apply diagnostic techniques to resolve the problems faced by the customer within defined SLAs, timely escalation of calls that require level 4 support, track until closure and handhold the customer till the resolution of issue.

The NMIS engineering team is looking for a Solution or Software Engineer working with Linux Server and Network Management products, to be a part of our growing global team. The position is fully remote, preferably in Brisbane, for team catchups. The team primarily works remotely with some days at the office. Firstwave also has offices in Sydney and Melbourne.