Centralized Log And Event Management

opEvents: Reduce Network Faults Using Proactive Event Management

What is opEvents?

Automate, Control, Lead

opEvents is an industry leading event management system based on the Information Technology Infrastructure Library (ITILv3) best practices for service management. A multi-level event manager, opEvents automates event handling through extendable policies that enrich, correlate, organize and manage all the events in your environment. This will reduce mean time to resolution (MTTR), shorten outages, and improve overall performance while reducing the cost of managing your IT environment.

opEvents allows you to process the diagnostics of your events and leverages intelligent automation to remediate issues. Using process automation, you can improve your service level while maintaining a more reliable network.

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"We take new ideas to [FirstWave] about how we'd like to see their products work and they add our ideas to the product roadmap. The relationship could not be any easier. I consider them an extension of my team."

Dayle Wilson

Chief Product & Operating Officer

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"After a long and in-depth search for a network monitoring solution, we found [FirstWave] the best fit for all our needs. With their excellent support, onsite training, and almost unlimited ability to be customized to fit our needs, it was no contest."

Kurtis Bredda

Director of Network Services

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"NMIS is hands down one of the best data collection monitoring suites we have ever used. The data and enriched alerting it provides is exactly what we were looking for to make data-driven network decisions for upgrade and growth. It has set us on the path from reactive to proactive!"

Jodan Long

Director of Network Operations

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“After years of having multiple monitoring systems, we finally have a single one that works and is configurable to meet our needs.”

Paul Pyyvaara

Director of Operations

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"Our engineers prefer using opCharts as the speed and responsiveness of the GUI makes it a far more usable product then our previous app."

Art Smolecki

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"With NMIS and [FirstWave] we have a true partner that we can rely on to make sure we are on top of any issues on our network and have good data and analytics to make sure our customers get top-notch service."

Bill Farmer

Senior Platform Engineer

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"As a telecommunications provider with a country wide presence, we rely heavily on to-the-minute alerting, live graphical statistics and reporting. NMIS provides the flexibility to satisfy all of those requirements."

Leigh Havas

System Administrator

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"NMIS for the win! I like that it's agentless, and when you do need support you get quickly connected to engineers, not jumping through hoops and waiting."

Phil Shannon

Senior Systems Engineer

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"Great features right out of the box, such as business rules and the ability to model any piece of equipment. All of the key features can be accessed through the GUI, but I can edit everything in the command line if I need it."

Davide Yachaya

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"NMIS is open-source, easy to deploy and maintain. The feature set of this product is amazing as it allows you to monitor every single Network device within our organization."

Hensley Dass

Core Network Engineer

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"It’s not that companies *can* do automation, it's *how* you do automation, and at the end of the day Opmantek showed they were much better at it.’’

Milan Atanackovic

Vice President Of Engineering

opEvents Benefits

The Backbone Of Your Network Management System

Event And Log Data Consolidation

Bring all your troubleshooting and event information into one handler. Enrichment, correlation, and a single pane of glass help event handling while simultaneously lowering the number of notifications.

Technical Service Desk

opEvents allows you to add a status to an event while troubleshooting. All information is at your fingertips to reduce the mean time to resolution (MTTR).

Tailored Business Policies

Identify the event, enrich the data stream and generate detailed notifications that reflect your business environment. Use opEvents to resolve events automatically based on your business policies.

Flexible Event Management

Monitor and report on events from many sources, including SYSLOG, SNMP TRAP, LOG FILES, and the opEvents RESTful API.

Licensed By The Node

opEvents is licensed by the number of monitored nodes, not the number of events created, no surprises with billing.

Visibility Without Noise

Gain visibility into your network health and performance without being overwhelmed with notifications.

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Find out how FirstWave opEvents can help ​you manage your IT network environment?

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opEvents Features

High-Power Out-of-the Box Features For Intelligent Network Management

Custom Notifications

  • Email or SMS notifications
    Notifications can be to one or more contacts
  • Real-time Alert notifications or announcements
  • Planned outages – removing alerts during planned outage periods
  • Custom escalation policies

Tailored Business Policies

  • Detailed notifications are generated to reflect your business environment
  • Modify escalation policies to suit your organizational structure
  • Create business hours with different policies that reflect your business environment
  • Reduce event noise while prioritizing important events to your organization

User Management

  • Role-based access control (RBAC) over devices
  • Custom business hours rules

Easy Implementation

  • Easy installation
  • CSV import and script ready
    Support available for installation and customization
  • Professional services are available for design and implementation
  • MongoDB is automatically installed + Agentless log collection

Accessibility

  • Accessible from any device
  • Large Community wiki
  • Single Sign On across all our applications

Flexible Licensing

  • opEvents is licensed by the node count
  • There are no limits on the number of events that can be generated
  • Perpetual and Subscription licensing available
  • Infinitely scalable architecture

Pricing and Purchasing

  • Predictable license costs
  • MSP Scale licensing available
  • Unlimited software use of the product
  • Licensed by the node and not by the quantity of events

Sales and Support

  • Easy to purchase – trial it yourself for free or contact us for a demo
  • Support portal access
  • Complete documentation and support wiki available
  • Pay as you grow options are available
  • Free updates

The Platform Used By The World's Leading Organizations

Download opEvents

FirstWave’s opEvents module allows you to see events in near real-time, enabling you to see through the noise and quickly identify what’s important to you and your organization.

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Pricing

Get A Custom Quote

  • Predictable and transparent pricing
  • Pricing that scales with you
  • Support is always included

FirstWave’s team can help you get a quote that meets your requirements. A 15-minute call is all it takes. This is not a sales call—it’s an opportunity for you to tell us about your organisation’s network management needs.

Setup Guide

Need Help Getting Started?

Download opEvents

Centralized Log and Event Management Reduce the impact of network faults and failures using proactive event management.

Quick Setup

Install +

Please note that NMIS must be installed on your machine before adding opEvents or most other FirstWave network management modules. Please ensure you have installed NMIS before installing opEvents. NMIS is the underlying software required to run any of FirstWave’s individual network monitoring and management modules and can be installed on Linux. If you do not have a machine currently running Linux, you can download and install the FirstWave Virtual Machine, which includes NMIS and all FirstWave network monitoring software modules. The following installation guide should be sufficient for most users’ needs. Advanced instructions and troubleshooting are available on the opEvents Wiki.

1. Download the opEvents installer

If you haven’t already, hit the download button above and download the opEvents Installer. The Installer comes as a .run file.

2. Run the Installer in Linux Terminal

Open the Linux Terminal. Start a Terminal instance as the root user through the following command, entering your password when prompted: sudo -i 

If you have not been granted access to the root user, contact your system administrator. Once your terminal session is run by the root user, run the shell command to begin the installation process

sh opEvents-<version number>.run

Press Y or Return/Enter when the installer prompts you. Several times throughout the installation process you will be prompted to approve the various components of the opEvents Module as they are installed on your machine. Please take note of any relevant information as you approve each step. When the installation is complete, the following will print on the Terminal:

You’re now ready to license opEvents.

License +

Good news! Each of FirstWave’s network monitoring software modules offer a free time-unlimited 20-node license. The first time you open each program, you will be given the opportunity to activate a free license.

Time-limited trials are also available if you want to test the software on a larger network, and licenses for running FirstWave’s software modules on larger networks are available by request.

Configure +

Open opEvents 

opEvents allows you to explore the details of the network which you have configured in NMIS. You can use opEvents to improve visibility and maintain consistency across your whole IT environment through advanced tracking of device and network configuration settings.

Explore FirstWave’s extensive software documentation

You’re now ready to configure opEvents to exactly your needs and to begin monitoring events on your network using the guides on the FirstWave Wiki. In no time at all, you’ll have a fuller view of your network than you’ve ever had before.

Ready To Take the Next Step with opEvents?

Book In For A Guided Demonstration

Book in your custom demo with one of our software specialists to see the power of our network solutions in action. All demonstrations are interactive, personalized, and free.

For Further Information

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