Whitepapers

Practical guides on network management, compliance, and cybersecurity.

Automating Compliance with Foundations for OT Cybersecurity
Solution Brief

Automating Compliance with Foundations for OT Cybersecurity

How Open-AudIT helps critical infrastructure operators simplify compliance with automated asset discovery and management.

The Essential Eight Framework - Building a Cyber-Resilient Network
Infopaper

The Essential Eight Framework - Building a Cyber-Resilient Network

The Essential Eight Framework – Building a Cyber-Resilient Network The Australian Cyber Security Centre’s Essential Eight (E8) is a practical baseline for improving cyber resilience. This whitepape...

FirstWave Product Brochure
Product Brochure

FirstWave Product Brochure

Discover FirstWave’s complete network management, auditing, and automation solutions. Download the full product brochure to explore our platform.

[E-Book] IoT Monitoring: Providing Insights That Promote Growth
E-Book

[E-Book] IoT Monitoring: Providing Insights That Promote Growth

The e-book 'IoT Monitoring: Providing Insights That Promote Growth' delves into the dynamic world of the Internet of Things (IoT) and its transformative impact on various industries. It emphasizes ...

Realizing the Full Potential of IoT with Device Management
E-Book

Realizing the Full Potential of IoT with Device Management

Realizing the Full Potential of IoT with Device Management' is an insightful ebook that explores the challenges and benefits of managing a large fleet of IoT devices. With a focus on streamlining o...

Achieve Hockey Stick Revenue Growth with A Scalable Managed Cybersecurity Service
E-Book

Achieve Hockey Stick Revenue Growth with A Scalable Managed Cybersecurity Service

Unlock exponential revenue growth in the SMB/SME cybersecurity market. Our white paper, 'Achieve Hockey Stick Revenue Growth with A Scalable Managed Cybersecurity Service,' reveals the key strategi...

Aragon Research: Hot Vendors in Cybersecurity 2022
Whitepaper

Aragon Research: Hot Vendors in Cybersecurity 2022

RESEARCH REPORT BY LEADING ANALYST FIRM: In this Research Note, leading analyst firm Aragon Research reviews some trends in cybersecurity in 2022 and highlight three providers that are making a dif...

[E-Book] Top 5 Factors Driving Businesses to Outsource Cybersecurity
Whitepaper

[E-Book] Top 5 Factors Driving Businesses to Outsource Cybersecurity

Recent research from Frost & Sullivan identified the top 5 factors driving SMBs to outsource their cybersecurity needs. In collaboration, FirstWave’s industry experts have compiled this free ebook ...

[E-Book] Email Security Protection for Service Providers
E-Book

[E-Book] Email Security Protection for Service Providers

While the cybersecurity landscape continues to evolve, one aspect has been consistent in recent times – email remains the primary attack vector for most businesses. Whether through indiscriminate p...

Frost & Sullivan: Embracing Delivery of Cybersecurity
Whitepaper

Frost & Sullivan: Embracing Delivery of Cybersecurity

Unlocking the full opportunity of cybersecurity for service providers with CyberCision ​​In this Frost & Sullivan white paper, learn how the new machine learning-powered CyberCision world leading p...

NMS Security Architecture Considerations and Approaches
Whitepaper

NMS Security Architecture Considerations and Approaches

This whitepaper by Principal Consultant of Neon Knight Consulting Anthony Kirkham covers how organizations can increasing the probability of detecting breaches using actionable guidance that will s...

Agile RMM Solutions for MSPs
Whitepaper

Agile RMM Solutions for MSPs

This E-book discusses how using a self-hosted RMM solution can help MSPs to increase functionality and save on operational costs for those who provide IT services to organisations who outsource the...

How AI is Transforming Banking
Whitepaper

How AI is Transforming Banking

Inside Big Data reported that Business Insider Intelligence estimated an impressive $447 billion in cost savings by 2023 for financial institutions that incorporate AI applications in their front, ...

3 Essential Jobs That Process Automation Will Necessitate
Whitepaper

3 Essential Jobs That Process Automation Will Necessitate

This E-Book discusses how people are moving from being reactive to more proactive and with this, the work that they perform becomes more specialised and analytical. Here are a few roles that one of...

How to Manage Capacity Before it Becomes a Problem
Whitepaper

How to Manage Capacity Before it Becomes a Problem

This E-book will help you with a simple ‘follow the outline solution’ on how to properly manage capacity, so if you ever have to resolve capacity issues, you are ahead of the curve and ready to imp...

7 Secrets to Managing Technical Teams
Whitepaper

7 Secrets to Managing Technical Teams

This E-Book discusses how to deliver effective management that understands and tailors to both attitudes and actions that gain the best outcomes from your team. This is particularly true when manag...

Peace of Mind for Monitoring Your Networks Remotely During COVID-19
Whitepaper

Peace of Mind for Monitoring Your Networks Remotely During COVID-19

Thousands of businesses worldwide, many of which may have never had work from home processes or policies in place, have had to accommodate remote access to company networks. Download this E-Book to...

[E-Book] Give Your Tasks To Machines by Rob Pavone
Whitepaper

[E-Book] Give Your Tasks To Machines by Rob Pavone

Operational Process Automation is about getting the right systems and workflows in place to automate repetitive operational tasks, like troubleshooting steps, to improve efficiency and ensure consi...

Optimizing and Automating Event Management to Support Incident Management
Whitepaper

Optimizing and Automating Event Management to Support Incident Management

This guide is designed for those who’d like to find a better way to filter out and optimize the amount and type of events showing up in their operations team’s Inbox; providing the information need...

Understanding the NMIS KPI interface
Whitepaper

Understanding the NMIS KPI interface

FirstWave allows you to interpret the health of your nodes from a single metric. This E-book provides insights into Key Performance Indicators (KPIs) that were introduced into NMIS to provide insig...

Building a Topological Diagram
Whitepaper

Building a Topological Diagram

This E-book will teach you how to build dynamic, live and informational diagrams based on the logical Layer 2 connections devices have. Key Points Discussed: Where & how to get started creating a n...

Fix Issues With Your Network Bandwidth
Whitepaper

Fix Issues With Your Network Bandwidth

Network bandwidth has always been a precious commodity and given our current circumstances, with so many people working from home, many companies have not had the bandwidth they need in the right p...

Speed Up Your NOC with Automation
Whitepaper

Speed Up Your NOC with Automation

A practical guide for Network Operation Centres looking to prevent blindsides, automate repetitive tasks, and find faster, more efficient ways to detect, diagnose, and act on daily network events.

Meeting Regulatory Audit Requirements with FirstWave
Whitepaper

Meeting Regulatory Audit Requirements with FirstWave

This guide could mean the difference between a profitable year and (potentially) huge fines or even unemployment. No need to fear, FirstWave's Senior System Engineer is here to take you through ‘Ho...

A Primer in Root Cause Analysis
Whitepaper

A Primer in Root Cause Analysis

This guide is an outline designed for troubleshooting network-related events, meaning those issues which directly impact the performance of a computer network or application resulting in a negative...

Using Process Automation Compared To Adding On Staff
Whitepaper

Using Process Automation Compared To Adding On Staff

This guide is designed for businesses who’d like to reduce manual effort through the automation of processes and tasks, reduce costs and free up senior staff for other more intellectual work. Key P...

[E-Book] How To Feed Your Network Monitoring Solution
Whitepaper

[E-Book] How To Feed Your Network Monitoring Solution

This E-book outlines how FirstWave approaches the day-to-day concerns every IT Manager has. How to balance the quality, resources and time in your IT Team. Read how our approach can be applied and ...

[E-Book] Automated Remediation and Getting a Good Nights Sleep
Whitepaper

[E-Book] Automated Remediation and Getting a Good Nights Sleep

This E-book outlines how automating your event management gave this major PaaS provider peaceful weekends. Network Process Automation in their organisation. Key Points: Applying remediation automat...

[E-Book] Automatiza el flujo de trabajo y descansa tranquilo en la noche
Whitepaper

[E-Book] Automatiza el flujo de trabajo y descansa tranquilo en la noche

Este e-book describe cómo la automatización de la gestión de eventos le dio a este importante proveedor de PaaS fines de semana tranquilos. Automatización de procesos de red en tu organización. Pun...

How to Scale Network Monitoring Effectively
Whitepaper

How to Scale Network Monitoring Effectively

This guide is designed for IT Managers looking to scale their Network monitoring in their organisation. Key Points: The pros and cons of scaling by adding staff members. The pros and cons of scalin...

[E-Book] Device Lifecycle Management
Whitepaper

[E-Book] Device Lifecycle Management

This solution guide is to provide organizations with reporting and dashboarding capabilities, leveraging Open-AudIT, for tracking Cisco devices throughout their lifecycle on a network. The informat...

An IT Managers Guide to Network Process Automation
Whitepaper

An IT Managers Guide to Network Process Automation

This guide is designed for IT Managers looking to implement Network Process Automation in their organisation. Key Points: Focus on good operational practices. Picking the right tasks. Handling of c...

[White Paper] Configuration Management Systems Delivering Change and Compliance
Whitepaper

[White Paper] Configuration Management Systems Delivering Change and Compliance

The fundamental capability which configuration management provides is backup and archiving of critical configuration data from network and server equipment. This along with collecting detailed inve...