Whitepapers
Practical guides on network management, compliance, and cybersecurity.
Automating Compliance with Foundations for OT Cybersecurity
How Open-AudIT helps critical infrastructure operators simplify compliance with automated asset discovery and management.
The Essential Eight Framework - Building a Cyber-Resilient Network
The Essential Eight Framework – Building a Cyber-Resilient Network The Australian Cyber Security Centre’s Essential Eight (E8) is a practical baseline for improving cyber resilience. This whitepape...
Essential Eight Cybersecurity: Your Path to Compliance and Resilience
How FirstWave accelerates your Essential Eight journey with visibility, vulnerability detection and threat prevention across Open-AudIT, NMIS and CyberCision.
What Microsoft Missed: Essential Add-Ons for Organisations Relying on Microsoft 365 Email
Common blind spots in Microsoft 365 email security, where Microsoft's native defences break down, and why layered email security must become standard practice.
FirstWave Product Brochure
Discover FirstWave’s complete network management, auditing, and automation solutions. Download the full product brochure to explore our platform.
NOC Automation Readiness Checklist
A practical checklist covering incident, problem, change, performance and configuration management tasks your Network Operations Center should automate.
opHA Message Bus 5.0 Product Brochure
Enhanced network management with real-time event-driven communication across geographically diverse, architecturally diverse and multi-tenanted environments.
![[E-Book] IoT Monitoring: Providing Insights That Promote Growth](/images/whitepapers/Ebook-IoT-Monitoring-Providing-Insights-That-Promote-Growth.png)
[E-Book] IoT Monitoring: Providing Insights That Promote Growth
The e-book 'IoT Monitoring: Providing Insights That Promote Growth' delves into the dynamic world of the Internet of Things (IoT) and its transformative impact on various industries. It emphasizes ...
Realizing the Full Potential of IoT with Device Management
Realizing the Full Potential of IoT with Device Management' is an insightful ebook that explores the challenges and benefits of managing a large fleet of IoT devices. With a focus on streamlining o...
Achieve Hockey Stick Revenue Growth with A Scalable Managed Cybersecurity Service
Unlock exponential revenue growth in the SMB/SME cybersecurity market. Our white paper, 'Achieve Hockey Stick Revenue Growth with A Scalable Managed Cybersecurity Service,' reveals the key strategi...
![[E-Book] Email Security Protection for Service Providers](/images/whitepapers/AdobeStock_493462411-scaled-e1668148307367.jpeg)
[E-Book] Email Security Protection for Service Providers
While the cybersecurity landscape continues to evolve, one aspect has been consistent in recent times – email remains the primary attack vector for most businesses. Whether through indiscriminate p...
Frost & Sullivan: Embracing Delivery of Cybersecurity
Unlocking the full opportunity of cybersecurity for service providers with CyberCision ​​In this Frost & Sullivan white paper, learn how the new machine learning-powered CyberCision world leading p...
NMS Security Architecture Considerations and Approaches
This whitepaper by Principal Consultant of Neon Knight Consulting Anthony Kirkham covers how organizations can increasing the probability of detecting breaches using actionable guidance that will s...
Agile RMM Solutions for MSPs
This E-book discusses how using a self-hosted RMM solution can help MSPs to increase functionality and save on operational costs for those who provide IT services to organisations who outsource the...
How AI is Transforming Banking
Inside Big Data reported that Business Insider Intelligence estimated an impressive $447 billion in cost savings by 2023 for financial institutions that incorporate AI applications in their front, ...
3 Essential Jobs That Process Automation Will Necessitate
This E-Book discusses how people are moving from being reactive to more proactive and with this, the work that they perform becomes more specialised and analytical. Here are a few roles that one of...
How to Manage Capacity Before it Becomes a Problem
This E-book will help you with a simple ‘follow the outline solution’ on how to properly manage capacity, so if you ever have to resolve capacity issues, you are ahead of the curve and ready to imp...
7 Secrets to Managing Technical Teams
This E-Book discusses how to deliver effective management that understands and tailors to both attitudes and actions that gain the best outcomes from your team. This is particularly true when manag...
Peace of Mind for Monitoring Your Networks Remotely During COVID-19
Thousands of businesses worldwide, many of which may have never had work from home processes or policies in place, have had to accommodate remote access to company networks. Download this E-Book to...
![[E-Book] Give Your Tasks To Machines by Rob Pavone](/images/whitepapers/Machines-650.jpg)
[E-Book] Give Your Tasks To Machines by Rob Pavone
Operational Process Automation is about getting the right systems and workflows in place to automate repetitive operational tasks, like troubleshooting steps, to improve efficiency and ensure consi...
Optimizing and Automating Event Management to Support Incident Management
This guide is designed for those who’d like to find a better way to filter out and optimize the amount and type of events showing up in their operations team’s Inbox; providing the information need...
Understanding the NMIS KPI interface
FirstWave allows you to interpret the health of your nodes from a single metric. This E-book provides insights into Key Performance Indicators (KPIs) that were introduced into NMIS to provide insig...
Building a Topological Diagram
This E-book will teach you how to build dynamic, live and informational diagrams based on the logical Layer 2 connections devices have. Key Points Discussed: Where & how to get started creating a n...
![[E-Book] A Single Pane of Glass with opCharts and NMIS](/images/whitepapers/a-single-pane-of-glass-thumb.png)
[E-Book] A Single Pane of Glass with opCharts and NMIS
What a single pane of glass is, why it matters, how much data is the right amount, and how to build your own dashboard with opCharts and NMIS.
Fix Issues With Your Network Bandwidth
Network bandwidth has always been a precious commodity and given our current circumstances, with so many people working from home, many companies have not had the bandwidth they need in the right p...
Speed Up Your NOC with Automation
A practical guide for Network Operation Centres looking to prevent blindsides, automate repetitive tasks, and find faster, more efficient ways to detect, diagnose, and act on daily network events.
Meeting Regulatory Audit Requirements with FirstWave
This guide could mean the difference between a profitable year and (potentially) huge fines or even unemployment. No need to fear, FirstWave's Senior System Engineer is here to take you through ‘Ho...
A Primer in Root Cause Analysis
This guide is an outline designed for troubleshooting network-related events, meaning those issues which directly impact the performance of a computer network or application resulting in a negative...
Using Process Automation Compared To Adding On Staff
This guide is designed for businesses who’d like to reduce manual effort through the automation of processes and tasks, reduce costs and free up senior staff for other more intellectual work. Key P...
![[E-Book] How To Feed Your Network Monitoring Solution](/images/whitepapers/Feed-Network-Monitoring-580-1.jpg)
[E-Book] How To Feed Your Network Monitoring Solution
This E-book outlines how FirstWave approaches the day-to-day concerns every IT Manager has. How to balance the quality, resources and time in your IT Team. Read how our approach can be applied and ...
![[E-Book] Automated Remediation and Getting a Good Nights Sleep](/images/whitepapers/Professional-Working-580.png)
[E-Book] Automated Remediation and Getting a Good Nights Sleep
This E-book outlines how automating your event management gave this major PaaS provider peaceful weekends. Network Process Automation in their organisation. Key Points: Applying remediation automat...
![[E-Book] Automatiza el flujo de trabajo y descansa tranquilo en la noche](/images/whitepapers/Quick-Successful-Break-650.jpg)
[E-Book] Automatiza el flujo de trabajo y descansa tranquilo en la noche
Este e-book describe cómo la automatización de la gestión de eventos le dio a este importante proveedor de PaaS fines de semana tranquilos. Automatización de procesos de red en tu organización. Pun...
Why MSPs Prefer To Use Opmantek
An overview for Managed Service Providers: event automation that improves MTTR, fast ROI with low TCO, and modular software that scales as you do.
How to Scale Network Monitoring Effectively
This guide is designed for IT Managers looking to scale their Network monitoring in their organisation. Key Points: The pros and cons of scaling by adding staff members. The pros and cons of scalin...
![[E-Book] Device Lifecycle Management](/images/whitepapers/AdobeStock_384983109-1-scaled-e1668149869774.jpeg)
[E-Book] Device Lifecycle Management
This solution guide is to provide organizations with reporting and dashboarding capabilities, leveraging Open-AudIT, for tracking Cisco devices throughout their lifecycle on a network. The informat...
An IT Managers Guide to Network Process Automation
This guide is designed for IT Managers looking to implement Network Process Automation in their organisation. Key Points: Focus on good operational practices. Picking the right tasks. Handling of c...
![[White Paper] Configuration Management Systems Delivering Change and Compliance](/images/whitepapers/OA-Release-image-650.jpg)
[White Paper] Configuration Management Systems Delivering Change and Compliance
The fundamental capability which configuration management provides is backup and archiving of critical configuration data from network and server equipment. This along with collecting detailed inve...