What Is Operational Process Automation?
Replacing Manual Processes With Automated NCCM Tools
Operational Process Automation (OPA) delivers process automation specifically to IT and network operations teams. By leveraging artificial intelligence and machine learning abilities, OPA goes beyond basic RPA capabilities to carry out advanced analysis and troubleshooting tasks.
What is Robotic Process Automation?
Robotic Process Automation (RPA) is the technology that allows software to complete human actions that complete a business process, using a computer system. It will absorb data, action responses and communicate with other systems to complete tasks as instructed, improving the efficiency, accuracy and productivity of work teams.
Why you should implement Process Automation?
Process Automation is about getting the right systems in place to automate repetitive tasks to improve efficiency and ensure consistency within teams. Ultimately, automating your network is about improving the Mean Time to Resolution and driving down the cost of delivery, this occurs because of the following advantages of automation.

Operational Process Automation Benefits
Operational Process Automation Benefits


Automation allows you to get data when faults occur

Use all data better, link data to information and knowledge

Automate the identification of key operational issues

Automate the troubleshooting of known/recurring problems

Link known problems with known corrective actions and automate the resolution

Enable the transfer of knowledge from experienced staff to less experienced staff

Ensure consistent problem diagnosis and resolution
Download Data Sheet
Find out how FirstWave OPA can help you get the right systems in place to automate IT network environment.
Free Download Book a callOperational Process Automation Features
High-Power Out-of-the Box Features for Efficient Network Management

Orchestration
- Network automation tools can easily manage your individual nodes
- Programmatically control your network elements based on monitored conditions

Network Configuration
- The discovery and documentation of your physical network infrastructure seeking any changes compared to a gold standard or any conditions that raise alerts

Simplify Your Network
- Simplify the setup, configuration, patching, backup and extension of your network.

Intent Based Networking Solutions
- The continued validation that your business intent and your network configurations are always aligned
- Constant monitoring allows your organization to extend the automation to include new developments while reducing the time of implemention

Policy-Based Automation
- Move your organization away from a device-configuration-centric view and replace it with a standardised policy view
- Increase the predictability and stability of your network

Lower Maintenance & Service Costs
- Lower the maintenance and service costs due to operational equipment being managed equally and efficiently.
Get A Custom Quote
- Predictable and transparent pricing
- Pricing that scales with you
- Support is always included
FirstWave’s team can help you get a quote that meets your requirements. A 15-minute call is all it takes. This is not a sales call—it’s an opportunity for you to tell us about your organisation’s network management needs.
Ready To Take the Next Step with Operational Process Automation?
Book In For A Guided Demonstration
Book in your custom demo with one of our software specialists to see the power of our network solutions in action. All demonstrations are interactive, personalized, and free.

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