Join Mark Henry as he provides insights into the advantages of looking at your network with UX in mind, rather than performance state only.
A call comes in, something somewhere is broken and users aren’t happy. The server team screams it’s not them, everything is fine and the shuttlecock gets sent over the net to the network team who responds that everything looks ok on their end. Back and forth it goes, with no resolution in sight and no root cause identified. We see this every week and clients at every size imaginable. Join us for this 30-minute session where we will discover:
- Methods for retraining and refocusing engineers away from hardware state and onto user experience.
- How to leverage good Dashboard design principles to support all stakeholders.
- The 3 Dashboards your team needs to build TODAY that will improve their performance by 30%.