Cradle to The Grave: Leveraging Opmantek’s Solutions to Manage your IT Lifecycle

Join Mark Henry as describes the advantages of moving up the ITSM levels to become a proactive service.

From device discovery to performance and fault management, Opmantek’s network management solutions provide cradle to grave coverage for IT shops of every size. Join this 40-minute session and learn how Opmantek’s comprehensive suite of tools can replace some or all of your existing solutions.

• From point solutions to integrated process improvement, understanding Opmantek’s suite of tools
• Small business to service provider workflow support
• Whats covered under Support & Maintenance

Support Links:

• Follow along with the Slides
• Monitoring Business Services
• Automated Remediation
• [Webinar] Developing a strategic NOC service
• [Webinar] How to improve Network Performance by 50%
• [Wiki] Open-AudIT Community Wiki
• [Atlassian] 4 Must Haves for IT Metrics and Reporting
• [ITIL News] What is Service Reporting from an ITIL Perspective?
• [ITSM Watch] Service Measurement & Reporting Across the ITIL Service Lifecycle
• [UC Berkley] Secure Device Configuration Guide
• [CIS] CIS Controls
• [CIS] CIS Benchmarks
• MySQL Tutorials
• MariaDB Tutorials