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Whitepapers, case studies, webinars, videos and more, all in one place. Filter by type or search to find exactly what you need.

81 resources

Blog

Types of OT Devices: A Reference Guide to the Operational Technology Landscape

Operational technology runs on a device zoo most IT teams never learned - PLCs, RTUs, HMIs, SCADA, DCS, IEDs, and the sensors and actuators beneath them. A plain-English guide to the types of OT devices and what each one does.

3 Sep 2026

Whitepaper

The Agent Workforce Lifecycle

A discovery and governance workbook for the AI assistants and agents already running in your business, with a crosswalk to ISO/IEC 42001, the NIST AI RMF and the Voluntary AI Safety Standard.

2 Sep 2026

Blog

Continuous Compliance Monitoring: How to Cut Audit Prep by 70%

Compliance audits can take weeks. Here's how continuous monitoring cuts audit prep by replacing manual evidence collection with always-on verification.

15 Jul 2026

Blog

How AI Is Changing Network Fault Detection in 2026

AI is changing how IT teams find and fix network faults. What is real, what is hype, and what can network teams expect from AI-powered fault detection in 2026?

15 Jul 2026

Blog

How to Detect Unauthorised Devices on Your Network

Unauthorised devices are a compliance and security blind spot for most organisations. Learn how rogue devices end up on your network, why they matter, and how to find and manage them before they become a problem.

15 Jul 2026

Blog

How to Prepare for a Network Compliance Audit: A Guide for IT Teams

A network compliance audit is won or lost in the months before the auditor arrives. Here's how to prepare - asset inventory, configuration evidence, access controls, and the documentation that auditors actually ask for.

15 Jul 2026

Blog

Network Monitoring vs Network Observability: What's the Difference?

Network monitoring tells you something is wrong. Network observability tells you why. Learn the key differences between the two and where each fits in a modern IT stack.

15 Jul 2026

Blog

OT Zero Trust Starts With Visibility: What CISA's New Advisory Means for Critical Infrastructure

CISA's OT zero-trust advisory names asset inventory as the first prerequisite for every control that follows. Here's what that means in practice - and how to close the gap.

15 Jul 2026

Blog

What Software Is Installed on My Network? How to Get a Complete Picture

Learn why manual software tracking fails, the risks of incomplete inventory, and how automated network discovery gives you a reliable, real-time view of every application across your environment.

15 Jul 2026

Blog

Network Performance Reporting: Your Network Reports Aren't Telling You What You Need to Know

Most network reports are packed with data but empty on insight. Learn how to build reports that translate network health into business outcomes.

15 Jul 2026

News

Continuous Compliance: Why Point-in-Time Audits Fail

Continuous compliance and vulnerability tracking are replacing the annual audit. Here is why the shift is happening, and how Open-AudIT 6 supports it. Read on.

26 Jun 2026

News

FirstWave Q3 FY26 Update: Wins and Momentum

FirstWave's Q3 FY26 update: landmark public sector compliance wins with Services Australia and Banobras, plus strong Open-AudIT 6 traction. Read the highlights.

28 May 2026

News

Services Australia Adopts FirstWave AI Compliance Software

Services Australia has licensed FirstWave AI compliance management software in a A$1.85m agreement covering its network infrastructure. Read the details.

14 May 2026

Blog

How opHA and the opHA Message Bus Make Multi-Tenant NMIS Actually Work

MSPs, telcos, and ISPs run thousands of devices across thousands of customer environments. Here is how opHA, and specifically the opHA Message Bus, give them one platform to manage all of it without sacrificing tenant isolation, real-time visibility, or fault tolerance.

12 May 2026

News

Banobras Selects FirstWave for AI Compliance in Mexico

FirstWave has won a two-year AI compliance subscription with Banobras, Mexico's national development bank, its first channel-led deal in the region. Learn more.

22 Apr 2026

Blog

IT Asset Management for Compliance: NIST, ISO 27001, CIS Controls, and Essential Eight

Every major compliance framework starts with the same requirement: know what you have. Learn how automated IT asset management with Open-AudIT satisfies NIST CSF, ISO 27001, CIS Controls, and Essential Eight asset inventory requirements.

26 Mar 2026

Blog

Open-AudIT vs NetBox: Which Is Right for Your Network?

A detailed comparison of Open-AudIT and NetBox for network infrastructure management. Discover the key differences in discovery, compliance, IPAM, DCIM, and more to find the right tool for your organization.

26 Mar 2026

Video

Open-AudIT Deployment Scenarios Explained

Explore the three main deployment scenarios for Open-AudIT: Standalone, Multiple Standalone Servers, and Collector Server Configuration.

5:34 · 24 Feb 2026

Case study

Linxus Internet Upgrades Secure Traffic Manager with Sonar V2 Integration

When billing systems and traffic enforcement fall out of sync, Internet Service Providers (ISPs) face frustrated customers, manual fixes, and operational risks. As Linxus Internet prepared to migrate…

29 Jan 2026

Whitepaper

Automating Compliance with Foundations for OT Cybersecurity

How Open-AudIT helps critical infrastructure operators simplify compliance with automated asset discovery and management.

13 Jan 2026

Whitepaper

The Essential Eight Framework - Building a Cyber-Resilient Network

The Essential Eight Framework – Building a Cyber-Resilient Network The Australian Cyber Security Centre’s Essential Eight (E8) is a practical baseline for improving cyber resilience. This whitepape...

15 Dec 2025

Webinar

NMIS 9 Deep Dive: Advanced Network Monitoring and Automation

Join our product team for an in-depth look at NMIS 9's capabilities including business rules engine, automated baselining, and event correlation.

15 Nov 2025

Whitepaper

Essential Eight Cybersecurity: Your Path to Compliance and Resilience

How FirstWave accelerates your Essential Eight journey with visibility, vulnerability detection and threat prevention across Open-AudIT, NMIS and CyberCision.

11 Nov 2025

Whitepaper

What Microsoft Missed: Essential Add-Ons for Organisations Relying on Microsoft 365 Email

Common blind spots in Microsoft 365 email security, where Microsoft's native defences break down, and why layered email security must become standard practice.

11 Nov 2025

News

FirstWave Q3 2025 Business Update

FirstWave reports strong growth in recurring revenue and customer acquisition for Q3 2025.

28 Oct 2025

Case study

Av-Comm Space & Defence Deploys STM to Turn OneWeb Into a Managed Service

Av-Comm Space and Defence partnered with FirstWave to deliver managed connectivity over Low Earth Orbit (LEO) networks using Secure Traffic Manager (STM). The solution enables satellite ISPs to…

22 Oct 2025

Whitepaper

FirstWave Product Brochure

Discover FirstWave’s complete network management, auditing, and automation solutions. Download the full product brochure to explore our platform.

8 Apr 2025

News

Uplift to FirstWave's Technology Agreement with Telmex

FirstWave secures an extension and nearly 10% uplift to its technology support agreement with Latin America's leading telco, Telmex.

8 Jan 2025

Whitepaper

NOC Automation Readiness Checklist

A practical checklist covering incident, problem, change, performance and configuration management tasks your Network Operations Center should automate.

17 Dec 2024

Whitepaper

opHA Message Bus 5.0 Product Brochure

Enhanced network management with real-time event-driven communication across geographically diverse, architecturally diverse and multi-tenanted environments.

3 Dec 2024

Case study

Sinch Voice Streamlines Network Monitoring for Thousands of Devices with FirstWave

Discover how Explore how Sinch Voice streamlined network monitoring with FirstWave's NMIS solution - Learn how now>>

23 Sep 2024

News

FirstWave Acquires Silicon Valley's Saisei Networks Inc

FirstWave acquires Saisei Networks Inc, adding 50+ clients, 6 engineers, and patented network automation IP to expand its North American presence.

19 Sep 2023

Whitepaper

[E-Book] IoT Monitoring: Providing Insights That Promote Growth

The e-book 'IoT Monitoring: Providing Insights That Promote Growth' delves into the dynamic world of the Internet of Things (IoT) and its transformative impact on various industries. It emphasizes ...

23 Aug 2023

News

FirstWave Open-AudIT Recognised as Best Agentless Discovery Tool for IT Asset Management

Comparitech recognises Open-AudIT as the world's best agentless discovery tool for IT asset management, deployed across 150,000+ organisations.

15 Aug 2023

Case study

Transforming Banking Operations: Optimizing Monitoring Efficiency at Banco del Pacifico

Discover how Banco del Pacifico revolutionized banking operations with NMIS, optimizing their monitoring efficiency - Read now>>

7 Jul 2023

Whitepaper

Realizing the Full Potential of IoT with Device Management

Realizing the Full Potential of IoT with Device Management' is an insightful ebook that explores the challenges and benefits of managing a large fleet of IoT devices. With a focus on streamlining o...

21 Jun 2023

Case study

Cost-Effective, Scalable Security For 30 Million

In this case study ‘Cost-Effective, Scalable Security For 30 Million’ we will uncover how we transformed a large-scale educational organisation’s service scalability, security, and cost-effectiveness.…

25 May 2023

Case study

Easy & Quick Deployment of An Efficient Cloud Email Security Solution

Introducing our case study, ‘Easy & Quick Deployment of An Efficient Cloud Email Security Solution’ – discover how FirstWave empowered a local government with a seamless implementation of our…

25 May 2023

Case study

FirstWave Web Solution Scales Large Australian Airline Sky High

Introducing the case study, “FirstWave Web Solution Scales Large Australian Airline Sky High” – an inspiring journey of how CyberCision TM Web Security transformed a major airline’s service…

25 May 2023

Case study

FirstWave Seamless migration of the entire email content to the cloud Australia’s postal service

Unveiling “Seamless Migration of the Entire Email Content to the Cloud” – a compelling case study showcasing how FirstWave enabled a government-owned retail provider to achieve cloud readiness while…

25 May 2023

Case study

Large Energy Supplier Ensures Bright Future with CyberCision Web Security

Discover the case study, “Large Energy Supplier Ensures Bright Future with CyberCision Web Security” and witness the remarkable transformation of a major energy supplier as our solution. From…

23 May 2023

Case study

Enabling a global telco to scale cybersecurity

Discover how a global telco overcame challenges in scaling cybersecurity services across multiple business segments. Telcos traditionally struggled to provide integrated and scalable security…

18 May 2023

News

FirstWave Expands Business Development Team With Appointments in Australia, the United States and Mexico

FirstWave is continuing to ramp up its global sales and marketing initiatives with the appointment of new business development executives on three different continents.

10 May 2023

Webinar

Alerting for Success: Enhancing Operations with Real-time Insights

Discover how real-time monitoring, proactive alerting, and actionable insights help organizations respond rapidly to critical operational issues.

26 Apr 2023

News

CyberCision Upgrade Released to Target Global Telecoms Sector and Large Enterprises

Australian cybersecurity and network management software company FirstWave Cloud Technology Limited (ASX: FCT) (FirstWave) is pleased to announce the release of a significant new upgrade to its cybersecurity as a service platform CyberCisionTM.

6 Apr 2023

News

FirstWave First Half Revenue Up 87%, Losses Down 57%

Australian cybersecurity and network management software company FirstWave Cloud (ASX: FCT) has continued its drive to profitability after today reporting very strong first half results to December 31, 2022.

28 Feb 2023

Whitepaper

Achieve Hockey Stick Revenue Growth with A Scalable Managed Cybersecurity Service

Unlock exponential revenue growth in the SMB/SME cybersecurity market. Our white paper, 'Achieve Hockey Stick Revenue Growth with A Scalable Managed Cybersecurity Service,' reveals the key strategi...

11 Dec 2022

News

Claro DR Invests in the Next Generation of FirstWave's Network Monitoring Solution NMIS

FirstWave has entered into an agreement with Claro Dominican Republic (Claro DR www.claro.com.do) the largest telecommunications company in the Dominican Republic.

1 Dec 2022

Webinar

[Webinar] Network Observability: Delivering Actionable Insights to Network Operations

Watch Video Watch this on demand webinar featuring EMA Vice President of Research Shamus McGillicuddy to get insights into new network observability research, based on a survey of more than 400 IT professionals and in depth interviews with network en

15 Nov 2022

Webinar

[Webinar] How to achieve 'hockey stick' SaaS B2B cybersecurity growth

How to achieve ‘hockey stick SaaS B2B cybersecurity growth.mp4 For many service providers, the promise of rapid cybersecurity revenue, in this race to digitization, has been elusive.

14 Nov 2022

Case study

BG Unified Delivers 100% Network Uptime to Clients Using FirstWave

How MSP BG Unified Solutions uses NMIS, opHA and opCharts to deliver monitoring as a service and 100% uptime across multiple data centres and vendors.

1 Sep 2022

Whitepaper

[E-Book] Email Security Protection for Service Providers

While the cybersecurity landscape continues to evolve, one aspect has been consistent in recent times – email remains the primary attack vector for most businesses. Whether through indiscriminate p...

23 Aug 2022

Whitepaper

Frost & Sullivan: Embracing Delivery of Cybersecurity

Unlocking the full opportunity of cybersecurity for service providers with CyberCision In this Frost & Sullivan white paper, learn how the new machine learning-powered CyberCision world leading p...

2 Aug 2022

Webinar

[Webinar] Packet Pushers Heavy Networking Podcast

NEW Heavy Networking 624 Podcast: Solving Network Problems With NMIS The latest Packet Pushers Heavy Networking 624 podcast is out, feat.

2 Apr 2022

Case study

Nextlink Takes Network Management to the Next Level with FirstWave

This Case Study covers how we take organizations from reactive to proactive with the ability to scale and leverage more insights into the projects they’re working on. The following case study details…

5 Oct 2021

Webinar

[Webinar] Packet Pushers: Detect, Diagnose, And Act Podcast

Podcast: Download (46.2MB) Keith Sinclair, CTO and progenitor of NMIS, joins Greg Ferro on Packet Pushers They discuss: What NMIS does and how it works Protocol support including SNMP, WMI, SSH, RESTful APIs, and more The persistence of SNMP Opmantek

30 Aug 2021

Webinar

[Webinar] Opmantek How-To: Automate Your Configuration Backup With opConfig

Join Paul McClendon, an Opmantek Support Engineer, as he demonstrates how to quickly automate configuration back up using opConfig.

4 Aug 2021

Webinar

[Webinar] The Concept of Inventory in opCharts

Join Nick Day, Senior APAC Engineer, to discuss the real life business problems that brought this opCharts Inventory feature to life, how it is best applied and what this means for your organization.

29 Oct 2020

Webinar

[Webinar] opEvents: All About Event Actions

opEvents is a centralized log and event management solution that can fit into any network environment.

21 Oct 2020

Webinar

[Webinar] Opmantek How-to: Installing the VM

Join Paul McClendon, Opmantek Support Engineer, as he outlines how to get the Opmantek VM up and running using VirtualBox.

20 Sep 2020

Webinar

[Webinar] How to Automate Your Network Management With NMIS 9

Gain a competitive advantage by consolidating and automating all your Network Management in one place.

5 Aug 2020

Webinar

[Webinar] Introduction to NMIS 9

Join Keith Sinclair, Opmantek CTO and NMIS founder, as he introduces NMIS 9 and explains the advantages of using NMIS as your management and monitoring solution.

21 Jul 2020

Comparison

Open-AudIT vs NetBox

Compare agentless network discovery and compliance with Open-AudIT against NetBox's manual DCIM and IPAM approach.

Datasheet

Open-AudIT Datasheet

Agentless network discovery, hardware and software inventory, and AI-driven compliance auditing.

Datasheet

NMIS 9 Datasheet

Fault, performance and configuration management for multi-vendor networks in a single platform.

Datasheet

opCharts Datasheet

Interactive network visualisation, live topology maps and custom dashboards for NMIS.

Datasheet

opConfig Datasheet

Configuration backup, change detection and compliance enforcement across your network devices.

Datasheet

opEvents Datasheet

Event aggregation, intelligent correlation and automated deduplication to cut alert noise.

Datasheet

opReports Datasheet

Scheduled, automated reporting on network health, performance and compliance.

Datasheet

opFlow Datasheet

NetFlow, sFlow and IPFIX traffic-flow analysis to understand bandwidth usage and top talkers.

Datasheet

opAddress Datasheet

IP address management with subnet tracking, conflict detection and capacity planning.

Datasheet

Secure Traffic Manager (STM) Datasheet

Real-time traffic visibility, application QoE analytics and granular traffic shaping.

Datasheet

Secure Traffic Manager (STM) Detailed Brochure

In-depth overview of STM traffic visibility, shaping and QoE capabilities.

Datasheet

Secure Traffic Manager (STM) Hardware Specifications

Supported hardware models, throughput ratings and NIC options for STM deployments.

Datasheet

CyberCision Platform Datasheet

Cloud-based, multi-tenant cybersecurity platform for service providers.

Datasheet

CyberCision Email Security Datasheet

Cloud email threat protection against phishing, malware and business email compromise.

Datasheet

CyberCision Web Security Datasheet

Cloud web protection filtering malicious sites and enforcing acceptable-use policies.

Datasheet

CyberCision Advanced Detection & Response (ADR) Datasheet

Advanced detection and response for identifying and containing email-borne threats.

Datasheet

CyberCision Endpoint Protection (EPP) Datasheet

Endpoint protection delivered through the CyberCision platform.

Datasheet

CyberCision Firewall Multi-Tenant Security Datasheet

Multi-tenant firewall security for service providers on the CyberCision platform.

Datasheet

FirstWave Product & Services Brochure

A complete overview of the FirstWave product portfolio and services in one document.