FirstWave Signs Viaero Wireless

Australian software company, FirstWave Cloud Technology Limited (ASX: FCT) (FirstWave), has signed an agreement with US telco Viaero Wireless to supply its industry-leading network management platform (NMIS) to provide monitoring and alerting systems for their operations.

Viaero Wireless is the main wireless carrier in Nebraska and the largest regional service provider to rural communities in Colorado, Kansas, and Wyoming.

The NMIS solution from FirstWave will help Viaero Wireless with their network intelligence, provide their system administrators and management with unparalleled insight into network performance and allow them to focus on critical business issues, rather than isolated technical issues.

Viaero Wireless were attracted to many features of the software including having the ability to monitor network, IoT and Servers (Linux, Windows, and ESXI hosts) from a single-pane-of-glass; alarm correlation facilitating the ability to acknowledge multiple alerts in one action; being able to drill down into alarms from maps; multi-factor authentication and Okta identity management;.

Recently, FirstWave introduced the Enterprise Services Monitoring extension to its infrastructure visualisation platform, opCharts, which re-imagines monitoring for IT networks and services and allows administrators and management to monitor and provide alerts based on the real business impacts while drilling down for root cause identification in a single click.

FirstWave’s network management software is used by over 150,000 organisations globally, including Microsoft, Telmex, and NASA.

FirstWave CEO Danny Maher said: “We’re delighted to be providing network management solutions for Viaero Wireless to assist them with their vital network management operations and to facilitate them in providing their services to their customers.

“Continuing to secure high profile clients like Viaero Wireless as part of our North American growth strategy is fantastic news and we look forward to more businesses joining the FirstWave community.”

FirstWave’s network management and monitoring software was obtained as part of a 2022 acquisition of Opmantek Software and is globally recognised as a market leader. FirstWave recently secured an extension of several key agreements, including its role providing software to NASA to monitor the Artemis missions.