While working with customers who want to extend NMIS we have created various methods for notifications, making it a highly extensible Network Management System.  To support custom notification methods, the logic to initiate a notification and the method for delivering the notification has been split, so that additional notification methods can be added without having the modify the core part of NMIS.

Notification Extensibility in NMIS

What are Notifications in NMIS?

NMIS raises an event internally and then applies an escalation policy to the event, the result of this escalation policy is a notification.  A notification method can be logging, email, SMS, netsend or any number of other types.  You can write a notification method outside of NMIS core code and it will be used as required at runtime.

Creating a New Notification Method Package

To add a new notification method, you will need to copy the example Perl code which is in the distribution, by default is at /usr/local/nmis8/lib/Notify/mylog.pm, this is a functional notification method.  If you wanted to add something called NetSMS you would copy that tile to NetSMS.pm, so

/usr/local/nmis8/lib/Notify/mylog.pm /usr/local/nmis8/lib/Notify/NetSMS.pm

Then you need to edit the file NetSMS.pm and change the following

package Notify::mylog;

To be the package name for NetSMS, e.g.

package Notify::NetSMS;

At this point you can run this at test it, you can do this by adding an escalation type, which will be NetSMS.

Add a New Notification to Escalations.nmis

Looking at Escalations.nmis which is in the conf directory at /usr/local/nmis8/conf/Escalations.nmis, look for the entry “default_default_default_default__”:

'default_default_default_default__' => {
  'Event' => 'default',
  'Event_Element' => '',
  'Event_Node' => '',
  'Group' => 'default',
  'Level0' => 'syslog:localhost,json:localhost,NetSMS:Contact1',
  'Level1' => '',
  'Level10' => '',
  'Level2' => '',
  'Level3' => '',
  'Level4' => '',
  'Level5' => '',
  'Level6' => '',
  'Level7' => '',
  'Level8' => '',
  'Level9' => '',
  'Role' => 'default',
  'Type' => 'default',
  'UpNotify' => 'true'
},

Modify the line for “Level0” and add “,NetSMS:Contact1”, you will now get notifications using the code in /usr/local/nmis8/lib/Notify/NetSMS.pm, the next time you get a notification look in /tmp/mylog for the file.

Creating Your Own Notification

Now you know its working you can modify the contents of the subroutine “sendNotification” to do what you want to do, in the example it is just logging to a file, but you can put anything here Perl can do (which is a lot). Opmantek has developed custom notifications for customers quite often, connecting third-party software that cannot get the level of detailed  information that NMIS can, such as Service Now, and pushing notifications into their incident management platform.

Want to connect the wealth of information that NMIS can gather into your existing solution, contact us and we can show you how.

Hasta hace poco parecía un concepto del futuro, pero la realidad es que la Inteligencia Artificial y el Machine Learning son dos de las principales tendencias del sector de las telecomunicaciones y en su aplicación para las empresas. Desde los aspectos más básicos como los chatbots, hasta los procesos más avanzados de Machine Laerning para las empresas, la Inteligencia Artificial ya está presente en el día a día de las empresas, con independencia de su tamaño.

¿Cómo va a influir todo este cambio en el sector de las telecomunicaciones? Desde los procesos de toma de decisiones y relación con el cliente hasta la posibilidad de poder calcular y anticipar el gasto de las empresas en los servicios contratados.

¿Cómo podrían las operaciones de MSP mejorar el MTTR en un 90%?

• Utilizar mejor los datos, vincular los datos con la información y el conocimiento.
• Automatizar la identificación de problemas operativos clave.
• Automatizar la solución de problemas conocidos.
• Vincular a problemas conocidos y acciones correctivas conocidas.
• Permitir la transferencia de conocimiento del personal experimentado al personal menos experimentado.
• Asegurar un diagnóstico y resolución de problemas consistentes
• Participar en una comunidad que comparta escenarios y soluciones.

La Automatización de Procesos Operativos se trata de implementar los sistemas correctos para automatizar tareas operativas repetitivas para mejorar la eficiencia y garantizar la consistencia en los equipos de operaciones.

En última instancia, OPA se trata de mejorar el tiempo medio para resolver y reducir el costo de la entrega de resultados.

Any enterprise company will know that operating a complex network can be like playing Jenga in the dark. It’s hard to see what you’re doing, and if you touch the wrong block, the whole structure will be brought down.

The good news is, change management within your complex networks doesn’t need to be like this anymore.

Opmantek have found a way to illuminate the challenges of complex networks to take the stress out of making changes.

Emerging risk factors

The fact of that matter is that large organisations (such as yours) are struggling to keep up with the pace of change, and are not able to respond quickly enough to the fundamental shifts that occur daily on the business landscape.

According to Gartner’s Risk Management Leadership Council, the top emerging risk factors that are currently affecting large organisations include:

– An inability to build ambitious and highly automated infrastructures due to complexity and a lack of visibility.
– A falling response perception from customers.
– Staff that are seemingly trapped by manual processes and rigid policies that are too complex to follow, and have too many exceptions to function effectively.

If you want to avoid these looming risks and hazards, you should take a close look of how your network is run. Issues such as these can materialise rapidly and can be crippling to productivity, so proactive measures are needed. However, understanding networks doesn’t require the purchase of tonnes of equipment or extensive retraining of your staff.

Actually, it’s pretty simple.

Scale your organisation

Scaling your organisation is one easy way to manage complex networks and their associated risks. Migrating the management of networks from within the cloud to a company like Opmantek with the Open-AudIT Cloud will greatly increase reliability and performance.

You should consider using a network management open-source tool that scales reliably with speed. This audit process allows for participation of other risk and control functions, as well as an aligned and consistent risk reporting regiment. Moreover, it minimises the duplication of effort for maximal efficiency.

We all know that knowledge is power, and the Open-AudIT Cloud gives you information in seconds that would previously have taken much longer to glean. You will know exactly what is on your network, how it is configured and when it changes. This is like the golden key to the exact data you need, when you need it.

In addition, Open-AudIT Cloud scans the network and stores the configuration of all discovered devices. That means you have instant access to software licensing, unauthorised devices, and things like warranty or hardware status reports. The true power of this suite comes with the ability to access the cloud anytime, anywhere.

The Open-AudIT Cloud provides scaling with controlled efficiency, hybrid environment audits, threat management through software version control, configuration baselines, configuration change detection, rack management, cloud discovery and audits, scheduled reporting and more. Everything has been tailored to mitigate costs and fight against duplication of labour.

As you can see, Opmantek is geared towards driving your enterprise towards success. You can start climbing towards a cloud-integrated network management system that will ensure your scaling is executed with controlled efficiency.

When it comes to risk management, it is vital to ensure the most advanced level of monitoring and assessment. With the world’s leading network discovery open-audit cloud software, you will automate those time-consuming and manual tasks that are eating into your productivity.

Take control of the audit process with Open-AudIT Cloud and allow your staff to focus on other areas of your enterprise that will help you flourish. Opmantek puts you back in control of your assets and provides speed, security and simplicity.

Forget the old adage. What you don’t know CAN hurt you.

In these fast-moving technologically driven times, businesses and institutions in the financial services sector are experiencing technological growth at an exponential rate. However, their risk management tools aren’t necessarily keeping up. That means many are being left behind when it comes to collecting and storing a growing amount of data. Not to mention, having the right measures in place to protect and analyse such data.

However, there is a range of flexible and scalable tools available that allow organisations to obtain infrastructure growth with the appropriate financial risk management. For example, SaaS (software as a service) is a cloud-based software distribution model that allows a third-party provider to host applications and make them available to customers and clients online. Thus, greatly simplifying operations. Those that put off adopting technologies such as these not only put their data at risk but also their bottom line.

When considering the cost of network management software, it is important to remember the costs that will be incurred by not acting. Security breaches and loss of clients to competitors who are moving ahead of you are just a few of the negative impacts. Tools like Open-AudIT Cloud from Opmantek are great risk management tools for the financial sector that optimise enterprise growth.

Current Issues

If you are in banking, accounting, or finance there are a number of key issues threatening your ability to succeed in business. According to IBM, these include:

– Increasing regulation in various business areas.
– Increased expectations in regard to transparency and profitability.
– Exponentially increasing data volumes.
– Advanced technological sophistication.

In short, it can be hard to keep up with the rapidly expanding amount of data, the rules that govern data, and the technology used to manage it. One of the key benefits of adopting open-source cloud software for your network management, such as the offerings from Opmantek, is that you will transform and modernise out of date systems. Optimising infrastructure is vital to manage and foresee the issues that affect every financial business in 2019 and beyond.

Emerging Trends

The sector has already seen the rapid adoption of tools like Fintech and Regtech, which has created an opening for firms to adopt information-led strategies. Ultimately, this results in rapid growth and market share domination, while also mitigating risk and adhering to compliance. Over the last five years, there has also been a rapid expansion in the use of AI for voice recognition and the determination of user intent. Therefore, the financial sector is poised to revolutionise the way it approaches financial risk management in the wake of ever-evolving technologies.

Automation of workflow and robotic process automation (RPA) tools are making advanced cloud analytics a necessity for network management. Using advanced cognitive analytics allows for the integration of cross-organisation data on scales never before believed possible.

Solutions

Alongside all this growth we are seeing increased regulatory scrutiny, which is the most important reason to stay ahead of the game when it comes to data. The need for advanced analytics and stress testing has the potential to push traditional infrastructure beyond its capabilities.

That is where products from Opmantek come in.

Improving your audit results are integral to leading the way with technology. Opmantek’s suite gives you the power to develop processes without arduous strain on your staff. You can automate compliance and can track your assets easily from the cloud, anytime, anywhere. A standardised approach means your technology becomes part of your asset management life cycle. The best part is that these tools increase your capabilities by making your life easier. They take the stress out of financial risk management.

Companies and firms that choose not to act in the face of technological advancement will find themselves trying to catch up as they encounter countless hurdles and learning curves. Technological growth in the financial sector shows no sign of back peddling, so there is no use trying to ignore IT and system complexity.

It is recommended that traditional infrastructure and workflow tools are integrated with leading practice such as Opmantek’s opConfig and Open-AudIT especially. These are not only going to revolutionise the way you see data but are some of the easiest products to use on the market. Don’t just trust us, see for yourself.